Altai Krai families ditch paper for QR codes to access benefits

Families in Altai Krai can now confirm their large-family status using a digital QR code in the MAX messenger app. The new system removes the need for paper certificates and simplifies access to regional benefits. To use the service, applicants must first have a verified account on the Gosuslugi platform. They also need a smartphone capable of biometric authentication. Without these, the process cannot begin.

The next step involves granting permission for a digital benefits certificate in the 'Family and Children' section of Gosuslugi. Once consent is given, users must verify their identity in the MAX app using biometric data. This generates a unique QR code, which is then stored in their profile. If biometric verification is incomplete, users can visit a Multifunctional Center (MFC), a bank, or another authorised location. A biometric passport will be required to finalise the process. Only those aged 18 or older with active biometric records can proceed. After successful verification, the QR code becomes available in the MAX app. Families can present it to access discounts on museum visits, public transport, and other regional benefits.

The digital system replaces paper certificates for large families in Altai Krai. Eligible residents can now use their smartphones to prove their status and claim benefits. The process relies on existing biometric data and Gosuslugi verification.